How do resource groups work?

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How do resource groups work?

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Introduction

Do you have a lot of resources that are actually similar to one another? For example, a couple of bowling lanes, axe throwing, climbing walls, escape rooms or even karting tracks?

You can group them into resource groups and benefit of some extra advantages that make it easier to work with these resources.

Different kinds of resource groups

When setting up resource groups, there are 4 types you can choose from, each with their own specifications: group, lanes, rooms, systemassignedtracks. We will give some more information about the specifics below.

  • Groups

Meant to be used if you have multiple smaller activities, that are all manned by one operator. Therefore, you can only run one of these activities at the same time.

For example, you have footpool, bungee soccer, bull riding and casino game. These 4 games are run by one operator, so when the operator is managing footpool, nobody can do one of the 3 other activities at the same time.

As the activities are shared in the group, the schedules are configured at group level, so they all use the same opening hours and time slots. The entry types are still resource specific.

When booking one of these activities, the slot on the resource group will be exclusive by default and the entire timeslot will be blocked to book one of the other activities at the same time.

  • Lanes

Lanes are like bowling lanes, you can play on any lane (resource) and it actually doesn’t matter which lane you play on, as lane 1 is equal to lane 5.

Perfect option for bownling lanes, axe throwing or climbing walls (if they are all the same).

Schedules are again configured on group level, so they use the same opening hours and time slots. Entry types are configured on resource group level, so you can easily move reservations and booking between the different lanes without any issue if needed.

When booking one of these activities, the slot is automatically booked exclusively. You can still book for the same timeslot as long are there are still other lanes available for that specific timeslot. The system will automatically assign your booking to one of the free lanes.

  • Rooms

Similar to lanes, but in this case, it matters which room you are playing in.

For example escape rooms, where escape room 1 is not the same as escape room 2.

Schedules are configured on group level, because they all share the same opening hours and time slots. Entry types are configured on resource level, because it matters which room you are booking into.

When booking one of these rooms, the slot is automatically booked exclusively for your booking. You can still book for the same timeslot if there are other rooms available.

  • SystemAssignedTracks

Just like lanes, it actually doesn’t matter which lane or track you are being booked on. For example, you have 2 very similar indoor go-karting tracks, but as a customer you cannot decide if you drive on track 1 or track 2, it is the system or the operator that decides based upon availability.

The difference with lanes is that your booking is not exclusive by default. So if you have a capacity of 12, the system will first fill up track 1 until the maximum capacity. Afterwards, when extra people book on for the same time slot, it will automatically book them onto track 2. Only once both tracks have reached maximum capacity, the time slot will be no longer available.

Schedules can be track dependent, so they can each have their own opening hours and time slots. Entry types are configured on group level, so you can easily move bookings between track 1 and track 2 without any issues if needed.

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